Order Acceptance and Restrictions
We retain the absolute right to decline any order you submit to us. At our sole discretion, we have the authority to limit or cancel the quantities of items purchased per individual, per household, or per order. These limitations may extend to orders placed through the same customer account, using the same credit card, and/or having the same billing and/or shipping address.
In the event that we modify or cancel an order, we will make reasonable efforts to notify you. This notification will be attempted via the email address and/or billing address/phone number that you provided when placing the order.
We also reserve the right to restrict or forbid orders that, in our professional judgment, seem to be placed by dealers, resellers, or distributors. This is to ensure a fair and equitable shopping experience for all our individual customers.
Account and Purchase Information
You are obligated to furnish us with current, complete, and accurate purchase and account information for every transaction made in our apparel and footwear store. This includes providing correct details about the items you wish to purchase, your shipping address, and payment information.
Furthermore, you must promptly update your account and other relevant information, such as your email address, credit card numbers, and expiration dates. Timely updates are crucial as they enable us to process your transactions smoothly and reach out to you whenever necessary, whether it’s to confirm an order, provide shipping updates, or address any issues that may arise.
Contact Us
Should you have any questions, concerns, or inquiries related to our billing terms and conditions, our products, or your orders, please do not hesitate to get in touch with us. Our dedicated customer support team is here to assist you.
- Address: HU BEI SHENG WU HAN SHI HUANG BEI QU TIAN HE JIE TIAN AN DAO242 HAO
- Telephone: +86 17505923952
- Email: [email protected]
Working Hours and Response Time
Our business operating hours are from Monday to Friday, 08:00 – 17:00 (UTC+8). During these business days, we strive to respond to all customer inquiries within 24 hours. However, please note that response times may vary slightly during peak periods or due to unforeseen circumstances. We appreciate your patience and understanding in such situations.